Need help getting around Melbourne or Victoria with the NDIS? This step-by-step guide explains who’s eligible for NDIS transport funding, how to apply, what’s included, and how these supports can help you live more independently and stay connected to your community
Navigating transport as part of your NDIS journey in Victoria can seem challenging—but you’re not alone. Whether you need a ride to medical appointments, work, study, or simply want to stay engaged in your community, the National Disability Insurance Scheme (NDIS) provides transport funding to help you stay connected and independent. Here’s a warm, practical guide to accessing and making the most of your NDIS transport funding in Victoria.
What Is NDIS Transport Funding?
NDIS transport funding is dedicated support for participants who can’t use public transport due to disability. This funding helps cover the reasonable and necessary costs of getting you to work, education, appointments, or social activities. It gives you the freedom to live your life beyond your front door, in ways that matter to you.
Note: Routine transport provided by family or friends and typical everyday trips usually aren’t covered. Funding focuses on travel that helps you achieve your goals.
Who Is Eligible for NDIS Transport Funding in Victoria?
You might be eligible if:
You are a current NDIS participant.
Your disability means you can’t reliably or safely use public transport.
You need to get to work, training, study, community, or essential appointments.
If this sounds like you, you’re entitled to request transport support in your NDIS plan.
Tip: Before your planning meeting, jot down where you need to go, how often, and why public transport isn’t an option for you. This helps when you’re explaining your needs.
Levels of Transport Funding
Here’s how NDIS transport funding works for eligible participants in Victoria:
| Level | Annual Funding (2025) | Who’s It For |
|---|---|---|
| Level 1 | Up to $1,784 | Not working/learning; mostly social/community outings |
| Level 2 | Up to $2,676 | Part-time work/study (<15hrs/week), regular social or day programs |
| Level 3 | Up to $3,456 | Full-time work/study/job-seeking (15+hrs/week), high transport needs |
Exceptional needs:
If your work, study, or community involvement is substantial and your disability makes independent travel especially challenging, ask your Planner or LAC about higher support.
Your Step-by-Step Guide to Getting NDIS Transport Funding
1. Confirm Your NDIS Eligibility
Be under 65, an Australian resident, with a permanent and significant disability.
Apply via the NDIS website or get help from a Local Area Coordinator (LAC) in Victoria.
2. Document Your Transport Needs
Make a list of locations you travel to regularly and the barriers you face.
Ask for support letters from health professionals or community workers that specifically mention how your disability impacts your transport options.
3. Plan for Your Meeting
In your NDIS planning meeting, share your list and ask for transport funding to support your work, study, social, or personal goals.
Explain why public transport is difficult or impossible for you.
4. Understand Your Funding in Your Plan
If approved, transport funding will show up under “Core Supports” for ongoing, everyday travel.
If you need special vehicles or modifications, discuss “Capital Supports” options with your Planner.
5. Start Using Your Transport Funding
Choose how you want to manage your funds: self-managed, plan-managed, or NDIA-managed.
Pay for taxis, rideshare services, wheelchair-accessible vehicles, travel training, or community transport.
Keep receipts and track your journeys—this helps with reviews and possible future plan adjustments.
6. Stay Engaged—Review and Ask for Help
Review your plan each year to make sure your transport funding still meets your needs.
If your work or study circumstances change, or if you have new activities, speak up—you may qualify for more funding.
Support Coordinators and trusted NDIS providers can help you manage your funding and answer your questions at any time.
Extra Tips for Making the Most of NDIS Transport in Victoria
Mix Supports: If you get Core funding for support workers, they can help you access community activities too.
Choose Registered Providers: Use NDIS-approved transport services for peace of mind and easier claims.
Keep Communication Open: If you’re unsure if a trip or service is covered, ask your NDIS planner or provider before booking.
Frequently Asked Questions
Q: What kinds of transport can my NDIS funding pay for?
Funding can be used on taxis, wheelchair-accessible transport, rideshare, community buses, and even travel training. It can’t cover day-to-day petrol or costs if a family member is your driver.
Q: Will I receive money directly?
Most participants are paid directly in regular instalments, but you can also have your funding managed by a plan manager or the NDIA, depending on what suits you best.
Q: Can I increase my funding later?
If your life changes—like starting a new job or needing more frequent travel—request a plan review with your LAC or Support Coordinator.
In Summary
NDIS transport funding can open doors—literally and figuratively—so you can participate fully in Victorian life. Don’t hesitate to discuss your needs, ask questions, and seek support from LACs, planners, or NDIS providers who are in your corner.
Ready to start your NDIS transport journey or want to update your current plan? Reach out to your planner or contact an NDIS-registered transport provider in Victoria for a helping hand. Everyone deserves to travel with confidence!
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